Privacy Policy

We process personal data (hereinafter mostly referred to as "data") only to the extent necessary and for the purpose of providing a functional and user-friendly website, including its contents and the services offered there.

According to Art. 4 Number 1 of Regulation (EU) 2016/679, i.e. the General Data Protection Regulation (hereinafter only referred to as "GDPR"), "processing" means any process or series of processes carried out with or without the help of automated operations that involves personal data, such as the collection, recording, organisation, arrangement, storage, adaptation or modification, reading, querying, use, disclosure by transmission, distribution or any other form of provision, comparison or link, restriction, deletion or destruction.

With the following data protection declaration, we inform you in particular about the type, scope, purpose, duration and legal basis of personal data processing, insofar as we decide upon the purposes and means of the processing, either alone or together with third parties. Below we also inform you about the third-party components we use for purposes of optimisation and enhancement of usage quality, insofar as third parties thus process data on their own responsibility.

Our data protection declaration is structured as follows:

I. Information about us as responsible party
II. Rights of users and data subjects
III. Information on data processing

I. Information about us as responsible party

The provider responsible for this website as defined by the data protection law is:

European Association for Supervision and Coaching e. V., Waldstr. 32, 10551 Berlin, Germany, phone: +49 176 55 75 09 11

II. Rights of users and data subjects

With regard to the data processing described in more detail below, users and data subjects have the right

To obtain information on whether data relating to them are processed, information about the processed data, further information on the data processing and copies of the data (cf. also Art. 15 GDPR);
Of rectification or completion of incorrect or incomplete data, respectively (cf. also Art. 16 GDPR);
Of immediate deletion of the data relating to them (cf. also Art. 17 GDPR), or, alternatively, if further processing in accordance with Art. 17 (3) GDPR is required, restriction of the processing as defined by Art. 18 GDPR;
To receive the data relating to them and provided by them and to have this data transmitted to other providers / controllers (cf. also Art. 20 GDPR);
Of complaint with the supervisory authority if they consider that the provider infringes data protection regulations regarding the data relating to them (cf. also Art. 77 GDPR).

In addition, the provider is obliged to inform all recipients to whom he has disclosed data about any rectification or deletion of data or any restriction of data processing as defined by Articles 16, 17 (1), 18 GDPR teaching. However, this obligation shall not apply if this communication is impossible or involves disproportionate effort. Nevertheless, the user has the right to information about these recipients.

According to Art. 21 GDPR, users and data subjects also have the right to object to the future processing of data relating to them, if the provider processes the data in accordance with Art. 6 (1f) GDPR. It is particularly permissible to object to data processing for the purpose of direct advertising.

III. Information on data processing

Your data processed when you use our website will be deleted or blocked as soon as the purpose of storage no longer applies, the deletion of the data does not conflict with any statutory retention requirements and no other information on individual processing methods is given below.

Server data

For technical reasons, in particular to ensure a secure and stable website, data is transmitted to us or our webspace provider through your internet browser. These server log files, as they are called, register, among others, the type and version of your internet browser, the operating system, the website from which you switched to our website (referrer URL), the webpage(s) of our website that you visit, the date and time of the respective access and the IP address of the internet connection from which our website is used.

The data thus collected is temporarily stored, but not together with other data relating to you.

This data collection is pursued in accordance with Art. 6 (1f) GDPR. Our legitimate interest consists in the improvement, stability, functionality and security of our website.

The data will be deleted after seven days at the latest, provided no further storage is required for evidentiary purposes. Otherwise, the data will be fully or partially exempted from deletion until the respective incident has been finally clarified.

Cookies

a) Session cookies

We use so-called cookies on our website. Cookies are small text files or other storage technologies that are filed and saved on your device by the internet browser you use. The cookies process certain information relating to you to an individual extent, such as your browser or location data or your IP address.

This processing makes our website more user-friendly, effective and secure, since the processing makes it possible, for example, to reproduce our website in different languages or to offer a shopping cart function.

This processing is pursued in accordance with Art. 6 (1b) GDPR, provided that the cookies process data for contract initiation or contract execution.

If the processing does not serve to initiate or execute a contract, it is our legitimate interest to improve the functionality of our website, which shall be pursued on the legal basis of Art. 6 (1f) GDPR.

The session cookies are deleted when you close your internet browser.

b) Third-party cookies

If necessary, our website also uses cookies from partner companies with which we work for the purpose of advertising, analysis or the functionalities of our website.

Please refer to the following information for details, in particular regarding the purposes and the legal foundations of the processing of such third-party cookies.

c) Possibility of elimination

You can prevent or restrict the installation of cookies by setting your internet browser. You can also delete cookies that have already been saved at any time. However, the steps and measures required for this depend on the specific browser you are using. Therefore, if you have any questions, please use the help function or documentation of your internet browser or contact its manufacturer or user support. With so-called flash cookies, however, processing cannot be prevented via the browser settings. Instead, you have to change the setting of your flash player. The steps and measures required for this also depend on the specific flash player you are using. If you have any questions, please use the help function or documentation of your flash player or contact its manufacturer or user support.

If you prevent or restrict the installation of cookies, some functions of our website might not be fully available.

Contract execution

We will process the data you transmit to use our range of goods and/or services in order to execute the contract, for which purpose they are required. The conclusion and execution of the contract are not possible without providing your data.

The data processing is pursued in accordance with Art. 6 (1b) GDPR.

We delete the data as soon as the contract execution is completed, but must observe the fiscal and commercial retention periods.

As part of the contract execution, we pass your data on to the transport company commissioned with the delivery of goods or to the financial service provider, insofar as the transfer is necessary for the delivery of goods or for payment purposes.

If applicable, the data is transferred in accordance with Art. 6 (1b) GDPR.

Customer account / registration function

If you create a customer account with us via our website, we will only collect and save the data you entered during registration (e.g. your name, address or email address) for pre-contractual services, for the fulfilment of the contract or for the purpose of customer care (e.g. to provide you with an overview of your previous orders from us or to be able to offer you the so-called notepad function). At the same time, we then save the IP address and the date and time of your registration. Of course, this data will not be passed on to third parties.

As part of the further registration process, we will seek your consent to the processing and refer to this data protection declaration. The data we collect shall be used exclusively to make the customer account available.

If you consent to the processing, it will be pursued in accordance with Art. 6 (1a) GDPR.

If the opening of the customer account also serves pre-contractual measures or the fulfilment of the contract, this shall also be pursued in accordance with Art. 6 (1b) GDPR.

You may withdraw your consent to the opening and maintenance of the customer account at any time with future effect in accordance with Art. 7 (3) GDPR. All you need to do is notify us of your withdrawal.

The data collected in this context will be deleted as soon as processing is no longer necessary. However, we must observe the applicable fiscal and commercial retention periods.

If you register for our free newsletter, the data requested from you, i.e. your email address and – optionally – your name and address, will be sent to us. At the same time, we will save the IP address of the internet connection from which you access our website and the date and time of your registration. As part of the further registration process, we will seek your consent to the sending of the newsletter, describe the specific content and refer to this data protection declaration. We will use the data collected in this process exclusively for sending the newsletter – the data is therefore particularly not passed on to third parties.

This process is pursued in accordance with Art. 6 (1a) GDPR.

You may withdraw your consent to the newsletter sending at any time with future effect in accordance with Art. 7 (3) GDPR. To do this, you only need to inform us of your withdrawal or click the unsubscribe link contained in each newsletter.

Contact inquiries / contact options

If you contact us using the contact form or email, the data you provide will be used to process your request. The specification of the data is necessary for processing and answering your request – without the data, we cannot answer your request at all or only to a limited extent.

This data processing is pursued in accordance with Art. 6 (1b) GDPR.

Your data will be deleted provided that your query has been finally answered and there are no statutory retention requirements preventing the deletion, such as in the event of a subsequent contract execution.

User contributions, comments and ratings

We offer you to publish questions, answers, opinions or ratings on our website, hereinafter referred to as “contributions”. If you make use of this offer, we will process and publish your contribution, the date and time of submission and the pseudonym you may have used.

This is done in accordance with Art. 6 (1a) GDPR. You may withdraw your consent at any time with future effect in accordance with Art. 7 (3) GDPR. All you need to do is notify us of your withdrawal.

In addition, we also process your IP and email address. The IP address is processed because we have a legitimate interest in initiating or supporting further steps if your contribution interferes with the rights of third parties and/or is otherwise unlawful.

This is done in accordance with Art. 6 (1f) GDPR. We have a legitimate interest in the legal defence that may be necessary.

Google Analytics

We use Google Analytics on our website. This is a web analytics service provided by Google LLC, 1600 Amphitheater Parkway, Mountain View, CA 94043 USA, hereinafter referred to as "Google".

Through certification under the EU-US Privacy Shield

https://www.privacyshield.gov/participant?id=a2zt000000001L5AAI&status=Active

Google guarantees that the EU data protection regulations will also be observed when processing data in the USA.

The Google Analytics service is used to analyze the usage behaviour on our website. This is done in accordance with Art. 6 (1f) GDPR. It is our legitimate interest to analyse and optimise our website and operate it economically.

In this process, information related to usage and users, such as IP address, location, time or frequency of visits to our website, is transmitted to a Google server in the USA and stored there. However, we use Google Analytics with the function of anonymisation, as it is called. With this function, Google shortens the IP address already within the EU or the EEA.

The data collected in this way is in turn used by Google to provide us with an evaluation of the visits to our website and the usage activities there. This data can also be used to provide other services related to the use of our website and the use of the internet.

Google states that your IP address will not be linked to other data. Google also provides further information on data protection law, e.g. on options to prevent data use, at

https://www.google.com/intl/de/policies/privacy/partners

Google also offers a deactivation add-on, as it is called, along with further information at

https://tools.google.com/dlpage/gaoptout?hl=de

This add-on can be installed with the usual internet browsers and offers you further control over the data that Google collects when you access our website. In this process, the add-on notifies the JavaScript (ga.js) of Google Analytics that information on the visit of our website should not be transmitted to Google Analytics. However, this does not prevent information from being transmitted to us or to other web analytics services. Of course, this data protection declaration also contains information on whether and which other web analytics services we use.

Google Maps

On our website, we use Google Maps to show our location and to create a route description. This is a service of Google LLC, 1600 Amphitheater Parkway, Mountain View, CA 94043 USA, hereinafter referred to as "Google".

Through certification under the EU-US Privacy Shield

https://www.privacyshield.gov/participant?id=a2zt000000001L5AAI&status=Active

Google guarantees that the EU data protection regulations will also be observed when processing data in the USA.

A connection to the Google server based in the USA is established when you visit our website in order to enable the display of certain fonts on our website.

If you call up the Google Maps component integrated into our website, Google will store a cookie on your device via your internet browser. Your user settings and user data are processed in order to display our location and create a route description. We cannot rule out that Google uses servers based in the USA in this context.

This process is executed in accordance with Art. 6 (1f) GDPR. It is our legitimate interest to optimise the functionality of our website.

The connection to Google established in this way enables Google to determine from which website your request was sent and to which IP address the route description shall be sent.

If you do not consent to this processing, you have the option of preventing the installation of cookies by making the appropriate settings in your internet browser. You can find details on this in the "Cookies" section above.

In addition, Google Maps and the information obtained via Google Maps are used in accordance with the Google Terms of Service and the Additional Terms of Service of Google Maps.

Google also offers further information at

https://adssettings.google.com/authenticated

https://policies.google.com/privacy.